1. Acceptance of Terms

Welcome to enerthglow.world ("Website"), operated by Enerthglow ("we," "our," or "us"). By accessing or using our Website and services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website.

These Terms constitute a legally binding agreement between you and Enerthglow. Please read them carefully before using our services.

2. Company Information and Applicable Law

Enerthglow is a company operating in Austria. These Terms are governed by the laws of the Republic of Austria, including the Austrian General Civil Code (Allgemeines bürgerliches Gesetzbuch – ABGB), the Consumer Protection Act (Konsumentenschutzgesetz – KSchG), and the Distance and Off-Premises Sales Act (Fern- und Auswärtsgeschäfte-Gesetz – FAGG) where you qualify as a consumer (Verbraucher).

Company details:

  • Company Name: Enerthglow
  • Address: Sankt-Severin-Straße, 3313 Sindelburg, Austria
  • Email: ask@enerthglow.world
  • Country of Registration: Austria

3. Eligibility

To use our Website and purchase our products, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding contract
  • Provide accurate and complete information when making purchases
  • Comply with all applicable laws and regulations

By using our Website, you represent and warrant that you meet all eligibility requirements.

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions and information on our Website. However, we do not warrant that product descriptions, images, or other content on our Website are accurate, complete, reliable, current, or error-free.

4.2 Dietary Supplements

Energlide is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease. Our products are not medicines and are available without prescription. Individual results may vary depending on personal factors. Before using any dietary supplement, we recommend consulting with a qualified healthcare professional, especially if you have any underlying health conditions or are taking medications.

4.3 Availability

Product availability may vary. We reserve the right to discontinue any product at any time without notice. We also reserve the right to limit quantities of products purchased per customer.

5. Orders and Payments

5.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase the products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

5.2 Pricing

All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. The price applicable to your order is the price displayed at the time you place your order.

5.3 Payment

Payment must be made at the time of order using the payment methods available on our Website. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full amount of your order.

6. Shipping and Delivery

We ship to addresses within Austria and other European countries. Shipping times and costs vary depending on your location. Estimated delivery times are provided for guidance only and are not guaranteed.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

7. Right of Withdrawal and Returns

If you are a consumer in the European Union or Austria, you have a statutory right to withdraw from a distance or off-premises contract within 14 days without giving any reason, in accordance with the FAGG and Directive 2011/83/EU. Pre-contractual information and a model withdrawal form are provided in accordance with the FAGG. Please refer to our Refund Policy for the withdrawal period, model withdrawal form, and detailed information about returns, refunds, and cancellations.

8. Intellectual Property

8.1 Ownership

All content on our Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Enerthglow or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. This license does not include:

  • Modifying or copying any content
  • Using content for commercial purposes
  • Attempting to decompile or reverse engineer any software
  • Removing any copyright or proprietary notices
  • Transferring content to another person or mirroring content

9. User Conduct

When using our Website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Provide false or misleading information
  • Interfere with or disrupt the Website or servers
  • Attempt to gain unauthorized access to any part of the Website
  • Use automated systems to access the Website without permission
  • Engage in any activity that could harm our reputation or business

10. Privacy

Your use of our Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Website, you consent to our collection and use of your information as described in the Privacy Policy.

11. Disclaimer of Warranties

Our Website and products are provided "as is" and "as available" without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties that the Website will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy or completeness of content

12. Limitation of Liability

To the fullest extent permitted by applicable law, Enerthglow and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Website or products, including but not limited to:

  • Loss of profits, revenue, or data
  • Business interruption
  • Personal injury or property damage
  • Any other damages or losses

Our total liability to you for any claim arising from your use of our Website or products shall not exceed the amount you paid for the specific product giving rise to the claim.

Consumer rights: If you are a consumer (Verbraucher) within the meaning of Austrian law, nothing in these Terms shall affect your mandatory statutory rights under the KSchG, FAGG, or other applicable mandatory consumer protection provisions. In case of conflict between these Terms and mandatory law, the latter shall prevail.

13. Indemnification

You agree to indemnify, defend, and hold harmless Enerthglow and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses arising out of or relating to:

  • Your use of our Website or products
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Any content you submit or transmit through our Website

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any third-party websites. Your use of third-party websites is at your own risk.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

16. Termination

We may terminate or suspend your access to our Website at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Austria, without prejudice to the application of mandatory consumer protection rules in your country of residence. Any disputes arising out of or relating to these Terms or your use of our Website shall be subject to the courts of Austria.

If you are a consumer (Verbraucher) residing in the European Union or the European Economic Area, you may also bring proceedings in the courts of your country of residence in accordance with Regulation (EU) No 1215/2012 (Brussels I recast). Mandatory consumer protection law of your place of residence may also apply.

18. Dispute Resolution

In the event of any dispute, we encourage you to contact us first to seek an amicable resolution. You may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.

20. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Enerthglow regarding your use of our Website and supersede all prior agreements and understandings.

21. Contact Information

If you have any questions about these Terms, please contact us:

  • Company: Enerthglow
  • Address: Sankt-Severin-Straße, 3313 Sindelburg, Austria
  • Email: ask@enerthglow.world